Hype Cycle for Infrastructure & Operations Automation

IT Automation
IT Operations

Chris Saunderson, Gartner

Today's I&O professionals who are looking towards the future are using automation to increase business agility, fast-track the time to market, optimize maintenance costs and ensure compliance. However, success in automation requires a smart strategy and investment in the right tools and technologies.

Overview

Key findings:

  • By 2025, 70% of organizations will complement continuous delivery of applications with continuous infrastructure automation to improve business agility, which is a significant increase from fewer than 20% in 2021.
  • By 2025, 30% of enterprises will have implemented artificial intelligence (AI)-augmented development and testing strategies, which is a major increase from 5% in 2021.
  • By 2025, 70% of organizations will implement structured infrastructure automation to deliver flexibility and efficiency, which is a significant increase from 20% in 2021.
  • By 2025, 25% of enterprises will automate more than half of their network activities, an increase from fewer than 8% of enterprises in early 2022.
  • By 2025, 40% of organizations will implement chaos engineering practices as part of site reliability engineering (SRE) initiatives, improving mean time to repair (MTTR) by an average of 90%.

Recommendations:

I&O leaders responsible for automation must:

  • Create a service-oriented automation strategy based on delivering a “platform as a product”.
  • Increase agile skills in I&O teams to drive continuous delivery improvement.
  • Highlight the value of I&O automation initiatives through a formalized communication program.
  • Adopt a use-case-driven approach to intelligent automation (IA) tools and artificial intelligence for IT operations (AIOps) platforms.
  • Expand automated pipelines to deliver infrastructure services.

Download the Gartner Hype Cycle for I&O Automation 2022 report on what innovations to look out for and what action plan to follow for today's I&O professionals.

Download now!

For more information, please review our Privacy Policy and Terms of Use

Gartner Market Guide for AIOps Platforms

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.